Guide

One loyalty program, three ways to use it

Stamposa turns the paper punch-card into a digital one: collect stamps, earn rewards, no app to install. Here’s how it works for the owner, the counter, and the customer — step by step.

The whole idea, in one line

  1. 01

    Scan & join

    Customer scans the counter QR, verifies their phone

  2. 02

    Collect a stamp

    Staff add one stamp on each visit

  3. 03

    Card fills up

    Progress updates live on their phone

  4. 04

    Reward unlocks

    A voucher is minted, a fresh card starts

  5. 05

    Hand it over

    Staff confirm the reward at the counter

Role 01 · For the business owner

Run your loyalty program

You design the stamp card, print the QR, add your counter staff, and watch the whole program from one dashboard. Everything a customer sees — logo, colours, rewards — is yours to set.

Sign in at /merchant/loginEmail + password

Set up

  1. 1

    Create your account

    On the login page, switch to the Create account tab. Enter your name, email and a password (at least 8 characters), then press Create account — you’re signed in immediately, no email verification needed.

  2. 2

    Tell us about your business

    First-run onboarding asks for your Business name (required) plus an optional address and phone. This is exactly what customers see when they scan your QR. Press Continue.

  3. 3

    Design your stamp card

    Set the Campaign name, Stamps to reward (2–50, the classic is 10) and the Reward. A live preview fills in as you type. Press Launch campaign and your program is live.

    One campaign runs at a time. You can edit the numbers, pause, or resume it any time from the Campaign page.

Go live at the counter

  1. 4

    Get to know your dashboard

    Your home base greets you by name and refreshes every 15 seconds. Four stat cards — Customers, Stamps today, Rewards earned and Rewards waiting — sit above a live feed of every stamp across the counter. A Finish setting up checklist guides the first-run steps.

  2. 5

    Put your QR out

    Open QR code. Use Download PNG for a high-res image, or Print standee for a ready-made counter sign. You can also copy the plain join link to share online.

  3. 6

    Add your counter staff

    On the Staff page, press Add staff and set a name, email, initial password and role — Staff (stamp, redeem, enrol) or Manager (staff powers + team stats + longer undo). Share the password; they sign in at /staff right away.

    Forgot a password? Reset password on any staff row sets a new one instantly. Staff can also change their own from the console.

Run it day to day

  1. 7

    Manage regulars from Customers

    Search anyone by name, phone or code. Their page lets you Add stamp yourself, Adjust the balance with a logged reason, Block abuse, and add private Notes & tags — alongside their full stamp history and consent record.

  2. 8

    Hand over — or track — rewards

    The Rewards page lists every earned voucher under Waiting, Handed over and All. Confirm one with Mark handed over — recorded permanently against a voucher code.

    Usually your staff hand rewards over at the counter — this page is your paper trail and a backup way to redeem.

  3. 9

    Watch performance & keep the record

    Analytics shows stamps, new customers, repeat-rate and your most loyal regulars over 7 / 30 / 90 days. Transactions is the append-only “record of truth” for every stamp and correction, with an Export CSV button.

  4. 10

    Make it yours in Settings

    Upload a Logo, pick a Brand colour (previewed live on the card), set your Timezone and consent wording, and toggle daily / weekly notification emails.

Role 02 · For the counter

The counter console

You work the till. One screen does everything: find a customer, add a stamp, enrol someone new, and hand over rewards. Your manager or the owner sets up your login — there is no sign-up for you.

Sign in at /staffEmail + password · any phone
  1. 1

    Sign in

    Go to /staff and enter the Email and Password your manager set for you. A “Welcome!” message drops you straight into the console, and it stays signed in.

  2. 2

    Glance at today's numbers

    The strip at the top shows You today: N stamps and rewards handed over, refreshing every 45 seconds. Managers also see the whole counter’s totals and a per-teammate breakdown.

  3. 3

    Find the customer

    Type into the big search box — phone, code or name. Or tap Scan card QR to read the QR straight off their card. No query yet? It shows everyone stamped recently.

  4. 4

    Add the stamp

    On their card, tap the big Add stamp button. The grid animates and updates live on the customer’s own phone. That’s the whole job, most of the time.

  5. 5

    Made a mistake? Undo it

    Right after stamping, an Undo button appears with a countdown. Regular staff get 60 seconds to undo their own last stamp; managers get 15 minutes and can undo any recent stamp.

  6. 6

    Enrol someone new — no OTP needed

    Tap New customer, type their Phone number (name optional), and enrol them on the spot. Leave Add their first stamp right away ticked to stamp as you go.

  7. 7

    Hand over a reward

    When a card completes, a Reward unlocked! banner offers Hand over now — and a fresh card starts automatically. Any waiting reward also shows a Redeem button.

    The confirmation shows the customer’s name, the reward and the voucher code — double-check before you tap Confirm hand-over.

  8. 8

    Change your own password

    Tap the key icon in the header, enter your current password, and set a new one. Use Exit to sign out on a shared device.

Role 03 · For the customer

Collect stamps, no app

You are the regular. Nothing to download and no password to remember — you join with your phone number, and your card lives in any browser. Show it at the counter; it fills up as you go.

Start by scanning the shop’s QRPhone number + one-time code
  1. 1

    Scan & join

    Scan the QR standee at the counter (or tap the shop’s link). Enter your phone, tap Send code, then the 6-digit code you receive. First time? Add your name and tap Join program.

    Marketing messages are always a separate, unticked checkbox — joining never signs you up for spam.

  2. 2

    Get your card

    You’re taken straight to your live loyalty card — the shop’s colours, the stamp grid, how many stamps to go, and your personal Customer ID. It updates itself every few seconds while it’s open.

  3. 3

    Show it at the counter

    On each visit, show the QR panel on your card — or just read out your code. Staff scan it and add your stamp; you’ll see a “New stamp added!” pop up in real time.

  4. 4

    Claim your reward

    When the card fills, a bright Reward ready to claim card appears with a voucher code, and a fresh card quietly begins. Show the code at the counter to redeem — it vanishes once staff hand it over.

    Every completed card mints a new voucher, so your rewards never expire mid-collection.

  5. 5

    Keep it in your wallet

    Tap Add to Apple Wallet or Save to Google Wallet to keep the card a swipe away on your phone — wherever the shop has wallet passes switched on.

  6. 6

    See every card in one place

    Visit /my-cards, verify your phone, and every business card you hold lines up together — each showing your progress or a “reward ready to claim” flag. Tap any to open it.